You can change a customer's payment and/or address information on behalf of your customer by using Unified Order Entry (UOE), which allows you to use a master password to log in as the customer. Here's how:
- Make note of the customer's email address
- Go to your Advanced Settings in the FoxyCart admin.
- Copy the password from the unified order entry password text box to your computer's clipboard.
- In a browser window, insert the following URL into the address bar (replacing your-store-domain with your own store domain): https://your-store-domain.foxycart.com/cart?cart=updateinfo
- Enter the customer's email address in the Email field.
- Paste in the password that you copied from UOE settings.
- You should now be able to update the customer's info.
- Click Update My Information to save the new information.